Beyond municipal social services: the effectiveness of BuurtWerkKamers in promoting social cohesion

Abstract

This research investigates the role of community centres and BWKs (BuurtWerkKamer) in fostering social cohesion within Utrecht's neighborhoods. By examining the theoretical framework, interview data, and the specific context of Utrecht, the study provides valuable insights into the potential of non-municipal social services in promoting community engagement and well-being.

The theoretical framework presented in the study explores the key concepts of inclusivity, personalized support, and community building as essential factors in fostering social cohesion. These concepts are supported by the empirical findings from interviews with residents, coordinators, and volunteers involved in BWKs.

The study delves into the context of Utrecht, examining the city's social landscape, challenges, and opportunities. It highlights the diversity of Utrecht's population and the need for targeted interventions to address specific needs within different neighborhoods. The empirical findings demonstrate the effectiveness of BWKs in creating inclusive and welcoming environments, providing personalized support to residents, and fostering social connections. BWKs have been successful in reaching marginalized populations, addressing specific needs, and empowering residents to become active participants in their communities.

By comparing BWKs to traditional municipal social services, the research highlights the unique advantages of non-municipal models, such as greater flexibility, responsiveness, and community ownership. However, it is important to acknowledge that BWKs are not without their challenges, including limitations in funding, staffing, and outreach.

The study offers recommendations for enhancing the effectiveness of BWKs and promoting social cohesion within Utrecht's neighborhoods. These recommendations include increasing funding and support for BWKs, promoting collaboration with other organizations, raising awareness of their services, and evaluating and adapting programs to meet evolving needs.