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Developing a Maturity Model for Enhancing Digitally Transformed Customer Experience within Retail Banking

dc.rights.licenseCC-BY-NC-ND
dc.contributor.advisorBrand, Nico
dc.contributor.authorStramrood, Youri
dc.date.accessioned2023-08-10T00:03:21Z
dc.date.available2023-08-10T00:03:21Z
dc.date.issued2023
dc.identifier.urihttps://studenttheses.uu.nl/handle/20.500.12932/44577
dc.description.sponsorshipUtrecht University
dc.language.isoEN
dc.subjectHet onderwerp is het ontwikkelen van een maturity model voor retail banken waarbij ze de maturity niet alleen kunnen meten, maar ook verbeterpunten kunnen aankaarten van de digitally transformed customer experience.
dc.titleDeveloping a Maturity Model for Enhancing Digitally Transformed Customer Experience within Retail Banking
dc.type.contentMaster Thesis
dc.rights.accessrightsOpen Access
dc.subject.courseuuBusiness Informatics
dc.thesis.id21342


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