Designing Conflict Resolution Education: A Literature Review

Abstract

In this review, guidelines and preconditions for effective conflict resolution education are examined. Conflict is defined as a situation in which at least one of two or more interdependent parties perceives interfering and incompatible actions, interests, wishes or needs between them. Conflict resolution entails the process of solving a conflict in which a constructive approach is the most preferable way to come to a solution. According to scientific publications, conflict resolution education can be applied through negotiation, mediation, controversy, and general training. The ability to reverse perspectives during a conflict and problem-solving skills should be vital elements of conflict resolution programs. Designing effective conflict resolution education requires a broad approach which encompasses a long-term process, as well as multiple forms of conflict resolution applied simultaneously and an informal curriculum and context which do not contradict with the goals of conflict resolution