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        'Onze oprechte excuses voor deze vreselijke fout': Een experimenteel onderzoek naar de effecten van excuusframing en emoties in crisiscommunicatie

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        BAEW_[MARLOESBAKUWEL] eindversie .pdf (1.082Mb)
        Publication date
        2016
        Author
        Bakuwel, M.L.
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        URI
        https://studenttheses.uu.nl/handle/20.500.12932/23021
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