View Item 
        •   Utrecht University Student Theses Repository Home
        • UU Theses Repository
        • Theses
        • View Item
        •   Utrecht University Student Theses Repository Home
        • UU Theses Repository
        • Theses
        • View Item
        JavaScript is disabled for your browser. Some features of this site may not work without it.

        Browse

        All of UU Student Theses RepositoryBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

        Providing Quality Through Volunteers. On the importance of coordination in ensuring the quality of care provided by volunteers in a professional care organization.

        Thumbnail
        View/Open
        Scriptie_Barbara Abspoel_final.pdf (1.546Mb)
        Publication date
        2014
        Author
        Abspoel, B.L.
        Metadata
        Show full item record
        Summary
        This thesis focuses on how professional care organizations might coordinate their volunteers in such a way that quality of care is ensured. Through participant observation and interviews in an organization in which high quality care is given by a team that is largely dependent on volunteers, the study provides one example of how the coordination of volunteers in a professional care organization can effectively result in quality of care being ensured. In light of the transformation of the Dutch welfare state into a participation society, the study shows that an increasing reliance on volunteers in the provision of care and quality of care remaining up to par can go hand in hand, but that this requires a coordination process that takes time, money and a lot of motivation.
        URI
        https://studenttheses.uu.nl/handle/20.500.12932/18979
        Collections
        • Theses
        Utrecht university logo