MD3M Master Data Management Maturity Assessment - Developing an Assessment to Evaluate an Organization's MDM Maturity
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This research deals with assessing the master data maturity of an organization. It presents a thorough literature study on the main concepts and best practices in master data maturity assessment. A maturity matrix is developed and described in detail. Furthermore, an assessment questionnaire is presented which is used to assess the master data management maturity of the case company E.ON Energy Trading. Emphasis is laid on the academic validity of the model development process. The results of the organization’s maturity are presented as well as conclusions on the research and the developed maturity model. The purpose of the paper is to show reasons and incentives for a decent master data management and provide a benchmarking tool with which different organizations can compare their levels. Concluding, further research areas are presented and the model is critically evaluated.