The Accessibility of Podcasts for Deaf and Hard of Hearing Users: A Survey-Based Study

Abstract

This thesis investigates podcast accessibility for deaf and hard of hearing (DHH) users, aiming to find ways to improve their inclusion in podcast consumption. Through a survey involving 52 hard of hearing individuals and 22 deaf individuals from the Netherlands, the study explores familiarity with supporting functions, experiences with podcast accessibility, and needs of DHH users. Results indicate pessimism among respondents regarding podcast accessibility. Many participants do not follow podcasts, possibly due to perceived inaccessibility. Among followers, a significant portion finds podcasts inaccessible, with limited supporting functions available. Subtitles and transcripts are recognized, while sign language videos and interactive transcripts are less familiar. Respondents show a neutral stance on experiences, warranting further exploration. The majority expresses a desire for subtitles and transcripts, and deaf participants show particularly great interest in sign language videos. Addressing accessibility concerns and expanding supporting functions is crucial. Collaboration among creators, platforms, and policymakers can ensure implementation based on demand, enabling DHH individuals' full participation in podcasts.