The Organizational Thermometer: Incorporating Feedback from Process Participants in Business Process Models
| dc.rights.license | CC-BY-NC-ND | |
| dc.contributor.advisor | Reijers, Hajo | |
| dc.contributor.author | Kleppe, Benjamin | |
| dc.date.accessioned | 2023-07-22T00:02:06Z | |
| dc.date.available | 2023-07-22T00:02:06Z | |
| dc.date.issued | 2023 | |
| dc.identifier.uri | https://studenttheses.uu.nl/handle/20.500.12932/44272 | |
| dc.description.sponsorship | Utrecht University | |
| dc.language.iso | EN | |
| dc.subject | This study presents an innovative approach to Business Process Management (BPM) that aims to shift the focus from the traditional top-down methodologies to a more inclusive, bottom-up, people-centric approach. Recognizing the unrealized potential in the daily experiences and insights of process participants, a tool was developed that utilizes Natural Language Processing (NLP) techniques to gather, analyze, and incorporate unstructured feedback into the organization’s knowledge- base. | |
| dc.title | The Organizational Thermometer: Incorporating Feedback from Process Participants in Business Process Models | |
| dc.type.content | Master Thesis | |
| dc.rights.accessrights | Open Access | |
| dc.subject.courseuu | Business Informatics | |
| dc.thesis.id | 19871 |
