| dc.description.abstract | Eurofins Scientific is a publicly traded international company active in the life sciences sector. Eurofins is the market leader in several segments across the globe, segments such as: food, environmental, pharmaceutical and agroscience testing. With the fierce competition in the field of life sciences, keeping up with competition or even staying ahead is crucial to keep a dominant seat in the life sciences. One of the many ways companies can stay ahead of competition is through automation and digitalization of processes. The main goals of automation or digitalization are improving communication and efficiency in a company. In addition, digital systems can offer security to companies. Currently, Eurofins BioPharma Product Testing is using an outdated system to store and process contracts between Eurofins and its customers. Therefore, I was hired as an intern at Eurofins Netherlands to introduce, implement and educate staff about the Document Management System (DM). The DM is an online software build into eLIMS, the main system Eurofins uses, where contracts can be stored and retrieved from. This will improve the efficiency of work and improve the security of document management. During the project, the DM was introduced and implemented. In addition, staff was educated about the use of the DM and the targeted amount of documents to be processed was achieved. Also, as an intern I was partly responsible for LabAccess and general tasks of business management. LabAccess is a tool used by Eurofins to provide customers with information about their tests/products and quotations. In the future Eurofins wants to use LabAccess as a tool where customers can request routine testing. During my time at Eurofins the total amount of LabAccess users was increased with over 31%. Next to this, over 650 contracts were processed into the DM. This internship was a great first step as a master student to work at a large international company, combination of social, business and science skills needed to work efficient, organized and deliver a completed project within the time set by management. | |
