Reevaluating the performance-enhancing narrative behind organizational citizenship
behaviors: Collective outcomes at the individual’s expense

dc.rights.license	CC-BY-NC-ND
dc.contributor.advisor	Armenta, B.
dc.contributor.author	Knutsson, T.T.
dc.date.accessioned	2020-07-28T18:00:15Z
dc.date.available	2020-07-28T18:00:15Z
dc.date.issued	2020
dc.identifier.uri	https://studenttheses.uu.nl/handle/20.500.12932/36360
dc.description.abstract	Theconceptoforganizationalcitizenshipbehavior(OCB)aimstodescribe behaviorsthatgobeyondemployees’assignedresponsibilitiesandarebeneficialfor organizations’objectives(Organ,1990).In short,OCBreferstobehaviorsthatdirectly benefiteitheranorganization(OCBO)oritsindividuals(OCBI)throughbehaviorsthat arealtruistic,supportiveandarenotpartofonesofficialjob-description(i.e.in-role behaviors)(Smith,Organ&Near,1983).Meta-analyticstudieshavegenerallyfoundthat OCBislinkedtofavorableoutcomessuchashigherorganizationalperformance(Nielsen, Hrivnak&Shaw.,2009)aswellasreducedturnover(Sun,Aryee,&Law,2007),higher productivityandimprovedefficiency(Podsakoff,Whiting,Podsakoff&Blume.2009; Wei.2014).
dc.description.sponsorship	Utrecht University
dc.format.extent	362200
dc.format.mimetype	application/pdf
dc.language.iso	en
dc.title	Reevaluating the performance-enhancing narrative behind organizational citizenship behaviors: Collective outcomes at the individual’s expense
dc.type.content	Master Thesis
dc.rights.accessrights	Open Access
dc.subject.courseuu	Social, Health and Organisational Psychology