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Improving Call & Email Blending - a Call Center Simulation study

dc.rights.licenseCC-BY-NC-ND
dc.contributor.advisorAkker, J.M. van den
dc.contributor.authorKessel, E.L. van
dc.date.accessioned2019-05-27T17:00:49Z
dc.date.available2019-05-27T17:00:49Z
dc.date.issued2019
dc.identifier.urihttps://studenttheses.uu.nl/handle/20.500.12932/32688
dc.description.sponsorshipUtrecht University
dc.format.extent432358
dc.format.extent2273334
dc.format.mimetypeapplication/pdf
dc.format.mimetypeapplication/pdf
dc.language.isoen
dc.titleImproving Call & Email Blending - a Call Center Simulation study
dc.type.contentMaster Thesis
dc.rights.accessrightsOpen Access
dc.subject.keywordsSimulation, Call Center,
dc.subject.courseuuComputing Science


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