Development and Evaluation of an Augmented Reality Maintenance Service for Canon Europe

Abstract

This thesis describes the creation of a prototype application for Canon Business \& Information Services to provide information from their technical documentation by making use of Microsoft HoloLens. The prototype was positively received during an internal steering committee demonstration and forms the basis for future development regarding this subject. A small-scale experiment showed that the internal tracking capabilities of HoloLens suffered from severe drift issues for the intended use case. Additionally, users wearing the HoloLens made more mistakes and seemed to move around less freely, which could be attributed to the added size and weight of the device and the fear of damaging it. Regarding further development it is advised to look into solutions to ensure instructions to remain spatially aligned and continue evaluation.