dc.rights.license | CC-BY-NC-ND | |
dc.contributor.advisor | Diphoorn, T.G. | |
dc.contributor.advisor | Krouwel, L.O.N. | |
dc.contributor.author | Sananes, V.I.L. | |
dc.date.accessioned | 2021-09-09T18:00:29Z | |
dc.date.available | 2021-09-09T18:00:29Z | |
dc.date.issued | 2021 | |
dc.identifier.uri | https://studenttheses.uu.nl/handle/20.500.12932/1398 | |
dc.description.abstract | In the Netherlands, Dutch residents can handle their administrative tasks online via their DigiD. DigiD is a form of online ID that enables Dutch residents to prove their identity when they log in to a government website. I approach DigiD as a form of digital bureaucracy and wonder whether this new form of bureaucracy does face the same issues as non-digital forms of bureaucracy do. By focusing on the Dutch residents' experiences of the digitalization of bureaucracy, I draw from Michael Herzfeld's conceptualization of bureaucracy and argue that this digital bureaucracy has gone from "the social production of indifference" to the digital production of invisibility. | |
dc.description.sponsorship | Utrecht University | |
dc.format.extent | 1374057 | |
dc.format.mimetype | application/pdf | |
dc.language.iso | en | |
dc.title | From the Social Production of Indifference to the Digital Production of Invisibility. Experiencing the digitalization of bureaucracy in the Netherlands through the DigiD interface | |
dc.type.content | Master Thesis | |
dc.rights.accessrights | Open Access | |
dc.subject.keywords | Bureaucracy; Digital bureaucracy; DigiD; governmentality; invisibility | |
dc.subject.courseuu | Cultural Anthropology: Sustainable Citizenship | |