ASSESING THE EFFECTS OF ‘PERSONAL EFFECTIVENESS’ TRAINING ON PSYCAP, ASSERTIVENESS, AND SELF-AWARENESS USING THE SELF-OTHER AGREEMENT

Abstract

The shift in sustained competitive advantage literature towards people has increased the need to assess the effects of training programs that contribute to human, and psychological capital. This study examines these effects of a ‘personal effectiveness’ training on both assertiveness and PsyCap that were monitored before and after the training (using 36 participants). In addition to self-ratings, other-ratings were assembled to explore two ways in which they can contribute to the monitoring of intervention effects. 1) To verify self-reported results, and 2) to predict participants performance through the use of self-other agreement. Overall, rater and ratee scores showed a similar increase on assertiveness and most components of PsyCap. Self-other agreement measures showed an increase in agreement for assertiveness and PsyCap after the training. Lastly, the type of relationship between rater and ratee appeared to have significant influence on the consistency between raters, such that agreement was higher for couples than colleagues, supervisors or friends.