Discordance in Acculturation Strategies and its Relation to Ethnic Discrimination and Burnout in a Healthcare Setting.
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This study looked at cultural diversity in a job-related context. Actiz, an organization in charge of delegating healthcare services to the elderly was approached. Twenty-two teams (N = 212) took part, to ascertain the relationship between a (mis)match in acculturation strategies, ethnic discrimination, and personal job-related wellbeing (burnout). Berry’s acculturation model was used as an indicator of acculturation strategies. Results were compared for both Dutch and immigrant colleagues (N = 62). The findings confirmed that mismatch does exist. No significant results were found for immigrants. Significant relationships were found for a mismatch on segregation and ethnic discrimination and mismatch segregation and burnout (exhaustion) for the Dutch colleagues. Perceived mismatch segregation and burnout (exhaustion) was found for the whole group but not when looking at immigrants alone. Ethnic discrimination did not significantly mediate the relationship between a discordance in acculturation strategies and wellbeing (burnout). These findings have practical implications for Dutch colleagues who prefer segregation as an acculturation strategy and find themselves at odds with their team members. Perceptions of ethnic discrimination and exhaustion are related consequences.